Reference

Terms and Conditions for your boss99 account in Indonesia

These terms explain how your boss99 account works across Auto Roulette, Plinko, Crash Games, and live tables, including DANA, OVO, GoPay, and QRIS use.

Local lawAccount checksDANAQRIS
boss99 Terms and Conditions for your boss99 account in Indonesia
REACH US HERE

Where to ask about a clause

If a clause is unclear, send it to us from the same account email you use on boss99.

Live chat Use live chat for clause questions, account-name checks, and device access issues.
WhatsApp Send WhatsApp messages during support hours, 08:00-23:00 WIB, when you want a quick read…
Email Email suits longer requests, such as a correction to your name, a request to…
DATA HANDLING

How we handle your records

This page is backed by the records we keep for account handling. We store login logs, payment references, support chats, and device markers only for as long as…

Login logs

We keep login times, device markers, and browser data only as long as needed to manage access and settle a…

Cookie use

Cookies remember language choice, session state, and the device path you used, such as Chrome on Android or Safari on…

Account security

Use one password for your account, keep your email current, and tell us quickly if a device is lost.

Record retention

We retain support chats, payment references, and term acknowledgements only for the period needed for account handling and any legal…

Change request

If you want to correct a name, phone number, or payment reference, contact us from the registered email or live…

Who to contact

For a term question, send the clause number, your account email, and the device you used.

Questions about our terms

These answers focus on the parts people ask about most: account access, local-law checks, cookie use, payment-name matching, and change requests. If your question touches DANA, OVO, GoPay, QRIS, or a device change, include the date and the email on the account so we can match the clause faster. We answer from the active version on this page and keep the reply tied to your record.

They cover account use, local-law eligibility, payment-name checks, device access, and how we handle support requests. If a rule mentions DANA, OVO, GoPay, or QRIS, it applies only where local law permits.

No. Access depends on local law and is available only where local law permits. If your situation changes, contact support before you try to use the account again.

We use the name match to confirm the account belongs to you and to reduce mistakes in requests tied to those payment rails. If the names differ, we may ask for extra proof.

Cookies help keep you signed in, remember language choice, and record the device you used. They also help us notice unusual access, especially when you move between Android Chrome and iPhone Safari.

Send the request from your registered email or live chat, name the clause or record you want changed, and include any matching document. We will say what can be updated and what must stay on file.

The same terms apply on mobile and desktop, but device logs may differ. If you open the account on Chrome, Safari, or another browser, we keep the session record needed to manage access.

Send the exact clause number through WhatsApp, live chat, or email. We will answer from the active version of the terms and point you to the right account step.