Reference

What Our Privacy Policy Covers

We keep this page focused on the data we collect, why we collect it, and how you can ask us to change it before you open an account.

Account dataCookie useDevice checksRequest trail
boss99 What Our Privacy Policy Covers
CONTACT ROUTES

How To Reach Us About Data

When you want to check, correct, or close the data we keep, we give you three direct paths: live chat, WhatsApp, and email.

Live Chat Use the help bubble after you sign in.
WhatsApp Send the same request from your registered number if you want a second path.
Email Write to [email protected] with your account email, the change you want, and the date…
DATA HANDLING

How We Handle Your Data

We tie privacy controls to the account, the device, and the support record so you can see what happened without guessing.

Account Record

We keep the name, contact method, and sign-in history tied to your profile so we can confirm who is asking…

Cookie Memory

Cookies store session state, language, and page preferences on mobile browser or desktop.

Device Trace

We log device type, browser, and approximate location from the IP address to detect odd access.

Retention Rule

Active account records stay while your profile is open, and security logs stay for a limited period after closure unless…

Change Requests

If your name, phone number, or email changes, send the request from the registered contact path.

Access Safety

For password resets or unusual sign-in notices, we may ask for a code sent by SMS or email before we…

Common Questions About Your Privacy

These are the questions we hear most when you want to know how your data is handled, who can ask for changes, and what happens after you contact us. We keep the answers tied to your account, your device, and the request trail, so you can see what we store, how long we keep it, and where to reach us if you need action.

We collect the details you submit, such as name or alias, contact method, login credentials, and the device and browser data needed to keep the account secure. We use it for sign-in, support, and request handling.

Yes. Send the request from your registered email or phone number, and we will check the account before sharing what we hold, where local law allows. We may ask for a second confirmation step first.

Cookies remember your session and page settings on Android browsers, iPhone Safari, and other mobile browsers. If you clear them, some pages will ask you to sign in again and verify the same device.

We keep active records while your account stays open and hold some security logs for a limited period after closure. If a dispute or legal request needs more time, we keep only what is required.

Use live chat, WhatsApp, or email from the contact you registered, then tell us which field changed. We will check the request, update the record where allowed, and confirm the result back to you.

You can reach us through live chat, WhatsApp, or email any day. Live chat stays open 24/7, WhatsApp runs during local business hours, and email is best for written requests that need a clear trail.